FiveM Escrow System

Here you will find important information about the FiveM asset escrow system, frequently asked questions and solutions to common issues.​

Read before purchase

USE CORRECT FIVEM ACCOUNT

Your purchases are linked to your FiveM account, and your FiveM account is linked to your FiveM server license key. Meaning the FiveM account you use to login on Tebex before the purchase, needs to be the FiveM same account that you use to log into https://keymaster.fivem.net to generate your server license key.

This is only temporary, as there is a new "teams" feature planned.

MINIMUM SERVER ARTIFACTS REQUIRED

It is required that your server is using server artifacts version 4960+.✔️ This is required to be able to use resources on the new system.

Common Issues

1. You lack the required entitlement

This message will be visible in your server console or client F8 console.

After you purchase or transfer the resource(s) a server restart is always required.

First Solution: Simply restart your server.

Your server is using a FiveM server license key that is not linked to the initial purchase, meaning the resource(s) were purchased on the wrong FiveM account.

First Solution: Whoever has access to the FiveM account the purchase(s) were made on needs to login to FiveM’s Keymaster and transfer them to the correct account.

Second Solution: If you login to FiveM’s Keymaster and you are able to see your resource(s), this means your server is using a license key that is not linked to your purchase(s). So either create a new license key on Keymaster using this FiveM account or transfer them to the correct account.

Third Solution: If you do not have access or can not contact the owner of the FiveM account the purchase(s) were made on, contact the Malibú Team in a ticket on our Discord.

Because the resource(s) were transferred to you by the original owner, meaning the purchase(s) are still linked to the original owners FiveM account.

First Solution: Whoever has access to the FiveM account the purchase(s) are linked to, needs to login to FiveM’s Keymaster and transfer them to the correct account.

Second Solution: If you can not contact the owner to the FiveM account the purchase(s) are linked to, contact the Malibú Team in ticket on our Discord.​

2. Failed to verify protected resource

Files were possibly corrupted during transfer.

Solution: Ensure the encrypted files are copied; the .fxap file must be included. Some FTP programs skip these files. If you use FileZilla, try using WinSCP instead.

3. Syntax error

This message will be visible in your server console or client F8 console.

A server restart is always required after adding a new resource or updating an existing one.

Solution: Simply restart your server.

You are not using a compatible server artifacts version - #Minimum server artifacts version.

Solution: Download a newer server artifacts version from https:/runtime.fivem.net (at least version 4960+)

You have edited the encrypted code.

Solution: Delete the current folder and redownload a fresh unedited version from FiveM's Keymaster.

Files were possibly corrupted during transfer.

Solution: Ensure the encrypted files are copied; the .fxap file must be included. Some FTP programs skip these files. If you use FileZilla, try using WinSCP instead.​

Couldn't start resource?

This will cause players to not be able to join your server.

If this only happens to some players, but not all of them, this is because the time on your VPS/dedicated server is behind.

Solution: Make sure in your windows settings, the time is being set automatically Example.Start > Settings > Time and Language. Or watch this video.

FAQ

I own multiple servers, can I use the same resource on my multiple different servers at the same time?

Yes, as long as you are using a server license key that was generated from your FiveM account. This also applies for dev/local host servers too. Read this for more information #Use correct FiveM account.

Can I transfer the resource to another FiveM account?

Yes, you can transfer an asset 1 time only and it is permanent so it can not be undone. You can login FiveM’s Keymaster and transfer them to the correct account.

Be aware that tranfers are 1 time only.